Postage and Handling:
IMPORTANT: As our store is using an automatic calculation method for shipping freight costs. The formula is not 100% accurate, therefore, if we receive an order that is undercharged in freight costs, we may contact you to request for additional shipping fees to cover the shipping costs. If you do not wish to pay the additional fees, we will be more than happy to refund your order in full.
Why didn’t I Receive a Tracking Number?
For some orders—especially those in metro areas—we deliver using our own company van. As a result, no tracking number is available for these deliveries.
Rest assured, your order is on its way and will usually arrive within 7 business days. Thank you for your understanding!
Shipped using the Australia post
Most of out items are shipped using the Australia Post however other courier companies may be used to fulfil special orders. A confirmation email will be sent advising you of your parcel tracking number and carrier.
Please note depending on parcel weight and size the postage company may have authority to leave parcel in a safe place on the property. Please ensure you keep an eye on tracking number to ensure you have received your parcel as once delivered we are not liable for any theft.
As we use a freight company to deliver our goods, Freight cost is not negotiable and we only charge what the freight company charges.
If there are any problems, please contact us first via messages, and we will do our best to resolve any concerns. (Please allow up to 2 business days for a response)
1 Year Warranty:
All products sold from our company comes with limited warranty.
Limited Warranty applies to the physical goods, and only for physical goods, purchased from SkyTeck Pty Ltd.
This limited warranty covers any defects in material or workmanship under normal use during the warranty period.
About Us:
Skyteck Pty Ltd was established in 2014.
It is a Melbourne based company that provides extensive range of products including storage racking and shelving, aluminium ladders, metal toolboxes, pet cages and fences, and others.
Skyteck has its own partner manufacturers who are the best in the industry.
They have advanced equipment, first-class technology and strong capabilities.
All products are manufactured through professional treatment procedures and under strict quality control.
During the warranty period, SkyTeck Pty Ltd will repair or replace, at no charge, products parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
Contact: 1300 822 828
