Phone: 1300 822 828
Opening Hours:
Monday – Saturday
9AM – 5PM
Shipping Information （PLEASE READ）
Standard Delivery
- Delivery is expected within 7 business days
- For orders located more than two hours from our warehouse, we use freight companies. Delivery is expected within 7 business days, and a tracking number will be provided for your convenience.
- Located in metro areas or within a 2-hour driving distance from our warehouse, delivery may be completed by our company van. Hence, there is no tracking number. Delivery date depends entirely on the driver’s route and schedule. If you need the driver to notify you before delivery or have any other specific requests, please feel free to leave a note when placing your order, and we will pass it on to the driver.
Local Pick Up
- Skyteck has pickup points in most major cities across Australia. If you choose the pickup option, please specify the warehouse you intend to collect your order from. You will receive an email notification once your order is prepared and ready for pickup. If you would like to check the status or availability of your order, you are welcome to contact us by phone or email, and we will confirm whether your order is ready.
- PICK UP TIME: MON-SAT 9-5PM
- Close on public holiday
Brisbane Free Delivery（Metal Shelving & Wardrobe only. For specific postcode only)
- This service is delivered by our company van. Hence, there is no tracking number. Delivery date depends entirely on the driver’s route and schedule.
- Delivery Time: Within 10 business days
- Tracking Number: Not available
- Delivery date depends on driver route and schedule. If you need the driver to notify you before delivery or have any other specific requests, please feel free to leave a note when placing your order, and we will pass it on to the driver.
Drop off only:Important Notes
- Drop off only Delivery driver does not provide indoor moving service
Product description
Shipping & Return
Postage and Handling:
IMPORTANT: As our store is using an automatic calculation method for shipping freight costs. The formula is not 100% accurate, therefore, if we receive an order that is undercharged in freight costs, we may contact you to request for additional shipping fees to cover the shipping costs. If you do not wish to pay the additional fees, we will be more than happy to refund your order in full.
Why didn’t I Receive a Tracking Number?
For some orders—especially those in metro areas—we deliver using our own company van. As a result, no tracking number is available for these deliveries.
Rest assured, your order is on its way and will usually arrive within 7 business days. Thank you for your understanding!
Shipped using the Australia post
Most of out items are shipped using the Australia Post however other courier companies may be used to fulfil special orders. A confirmation email will be sent advising you of your parcel tracking number and carrier.
Please note depending on parcel weight and size the postage company may have authority to leave parcel in a safe place on the property. Please ensure you keep an eye on tracking number to ensure you have received your parcel as once delivered we are not liable for any theft.
As we use a freight company to deliver our goods, Freight cost is not negotiable and we only charge what the freight company charges.
If there are any problems, please contact us first via messages, and we will do our best to resolve any concerns. (Please allow up to 2 business days for a response)
1 Year Warranty:
All products sold from our company comes with limited warranty.
Limited Warranty applies to the physical goods, and only for physical goods, purchased from SkyTeck Pty Ltd.
This limited warranty covers any defects in material or workmanship under normal use during the warranty period.
About Us:
Skyteck Pty Ltd was established in 2014.
It is a Melbourne based company that provides extensive range of products including storage racking and shelving, aluminium ladders, metal toolboxes, pet cages and fences, and others.
Skyteck has its own partner manufacturers who are the best in the industry.
They have advanced equipment, first-class technology and strong capabilities.
All products are manufactured through professional treatment procedures and under strict quality control.
During the warranty period, SkyTeck Pty Ltd will repair or replace, at no charge, products parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
Contact: 1300 822 828